- How do I know if this will fit me?
- The best way to know is to take a clothing item you already own that fits in a way you prefer, and take all relevant measurements (top to bottom length, pit-to-pit width, waist width, inseam, etc) while the item is laying flat, as well as the type of fabric material when known. Use these measurements to compare to the ones in our listing's photos. PLEASE REMEMBER - we do not accept returns unless there was a mistake in the item listing or we shipped the wrong item, so please take the time to determine what measurements work for you.
- Are all of your items vintage?
- MOST of our items are vintage (20 years old or older). We will list items that are not technically vintage if we feel the look, style, or other characteristics fit the types of looks we love. If an item is NOT vintage, then the word "vintage" will NOT be in the title.
- How long will it take to ship my order?
- Please allow 1-3 days handling time. Ship times vary depending on location (we ship from Michigan, USA). The majority of our items ship via USPS. We reserve the right to ship rare or extremely expensive items via FedEx with signature required. You will receive tracking information with more specific transit times once the order has shipped.
- Can I cancel my order?
- Yes, but please make sure to request the cancellation as soon as possible by emailing us at oldvinedetroit@gmail.com or by sending a message HERE. Once an item has shipped out, we will not be able to cancel.
- Can I return items I purchased?
- We only accept returns for items with mistakes in the listing, or for shipping the wrong item. We do not accept returns for any other reason. Please see our complete return and refund policy HERE.
- Do you buy clothing?
- Yes! If you have items you think we might be interested in, please email us at oldvinedetroit@gmail.com or send us a message HERE.
- Where do you source your items?
- Estate sales, thrift stores, family, friends, private sellers, and personal collections.
- What condition are these items?
- Well, condition might be in the eye of the beholder, right? Some clothing items are pristine, while others have a "pristine fade". The thing about vintage clothing is that the end user ultimately determines the condition of the item. Some people want barely used, like-new tees. Other people want paper thin (i.e. threadbare), super thrashed (holes, rips) tees. With that said, these are older clothing items, so some wear and tear is to be expected on most pieces (although some will be crispy fresh). We will do our best to provide as many photos as possible of the items we sell. We also encourage you to ask for more photos or information so we can make sure you get what you want.
- How can I pay?
- We accept all major credit cards (Visa, Amex, Mastercard, Discover), Google Pay, Apple Pay, and PayPal.
- How much is shipping?
- Shipping cost will vary depending on shipping location and the total weight and size of the order, and is calculated at checkout.
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